Terms of service
Terms of service
Overview
Welcome to Spencer London ("Spencer London", "we", "our", or "us"). These Terms & Conditions govern your use of spencerlondon.com and any purchases made through our website.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
We reserve the right to update or modify these Terms at any time. Any changes become effective immediately upon publication on this page.
1. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or state of residence, or that you have permission from a parent or legal guardian.
You agree not to use our website or products for any unlawful purpose or in violation of applicable laws.
You must not introduce viruses, malware, or other harmful code into our website.
2. General Conditions
We reserve the right to refuse service, cancel orders, or restrict access to our website at our sole discretion.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our written permission.
While we take reasonable security measures, information transmitted over the internet may not always be secure. Payment information is processed through secure payment providers.
3. Website Information
We strive to ensure all information on our website is accurate and current. However, errors or omissions may occasionally occur.
The content provided on this website is for general information only and should not be relied upon as the sole basis for making purchasing decisions.
We may update website content at any time without prior notice.
4. Pricing & Availability
Product prices may change without notice.
We reserve the right to modify, suspend, or discontinue any product or service at any time.
Submitting an order does not guarantee acceptance. Your order becomes accepted only after payment has been processed and confirmation has been issued.
5. Products
Certain products may be available exclusively online and may have limited quantities.
We make every effort to display product colors and images accurately, but we cannot guarantee that your monitor or device will display colors exactly.
We reserve the right to:
Limit quantities purchased
Restrict sales by region or customer
Discontinue products without notice
Correct pricing or product description errors
Product availability may change without notice.
6. Orders & Billing
We reserve the right to refuse or cancel any order for reasons including but not limited to:
Suspected fraud
Pricing errors
Stock availability
Duplicate or reseller orders
Customers agree to provide accurate billing, shipping, and contact information.
Failure to provide accurate information may result in cancellation of your order.
7. Shipping & Customs
Shipping times provided are estimates only and are not guaranteed.
International orders may be subject to customs duties, import taxes, VAT, or other government charges.
Unless otherwise stated, these charges are the responsibility of the customer.
Delays caused by customs authorities, courier companies, weather, or other circumstances beyond our control are not our responsibility.
8. Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
Please review that policy before making a purchase.
9. Third-Party Services
Our website may contain links or integrations with third-party websites or services.
We do not control or endorse those websites and are not responsible for their content, products, services, or privacy practices.
Your use of third-party websites is at your own risk.
10. User Content
If you submit reviews, comments, photos, suggestions, or other content, you grant Spencer London a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content.
You agree that submitted content:
Is accurate
Does not violate any laws
Does not infringe third-party rights
Does not contain malicious software
Is not offensive, abusive, or defamatory
We reserve the right to remove content at our discretion.
11. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
12. Errors & Omissions
Occasionally our website may contain typographical errors, pricing mistakes, inaccuracies, or omissions.
We reserve the right to correct such errors and cancel affected orders without prior notice.
13. Prohibited Uses
You agree not to use our website:
For unlawful purposes
To violate intellectual property rights
To upload viruses or malicious software
To collect personal information without permission
To spam, scrape, crawl, or exploit the website
To interfere with website security
To engage in fraudulent or abusive activities
Violation of these rules may result in termination of access.
14. Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Spencer London disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free operation of our website.
15. Limitation of Liability
To the maximum extent permitted by law, Spencer London shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by you for the relevant order.
16. Indemnification
You agree to indemnify and hold harmless Spencer London, its owners, employees, affiliates, contractors, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the website.
17. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
18. Termination
We may suspend or terminate access to our website at any time if these Terms are violated.
Termination does not affect rights or obligations that arose before termination.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
20. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
21. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Spencer London
Email: info@spencerlondon.com